Cash out

What is SkyroCredit Cash out?

SkyroCredit’s Cash out feature lets eligible customers turn ₱400 to ₱3,000 of their available credit limit into cash they can transfer to an e-wallet, bank account, or another Skyro user.

A fee of ₱99 to ₱299 applies, depending on the cash out amount.

You can use SkyroCredit to pay for purchases at over 1 million merchants nationwide that accept QR Ph, boss. Cash out gives you another way to use your credit when you need cash or when QR Ph payment isn’t available.

Who can use SkyroCredit Cash out?

SkyroCredit Cash out is available to eligible users only. If Cash out isn’t available to you yet, keep using your SkyroCredit and make your payments on time to unlock this feature, boss!

How much can I cash out?

You can cash out ₱400 to ₱3,000, depending on your available SkyroCredit limit. You need at least ₱500 in available credit to use Cash out.

Where can I transfer money?

You can transfer money to an e-wallet, bank account, or another Skyro user using their phone number.

How much is the Cash out fee?

The Cash out fee depends on your transfer amount:

• Up to ₱1,000: ₱99
• Up to ₱2,000: ₱199
• Up to ₱3,000: ₱299

The fee will appear as a separate transaction. You can check it in the History tab at the bottom of the Skyro app’s home screen.

Note: Your bank or e-wallet provider may also charge a separate fee.

How do I cash out from my SkyroCredit?

Follow these steps to use Cash out in the Skyro app, boss:

To an e-wallet

1. Tap Cash out from the home screen
2. Choose “Other e-wallet or bank”
3. Pick an e-wallet and fill in the mobile number and account name
4. Enter the amount you want to cash out
5. Check the amount and fee, then confirm your payment

To a bank account

1. Tap Cash out from the home screen
2. Choose “Other e-wallet or bank”
3. Pick a bank and fill in the account number and account name
4. Enter the amount you want to cash out
5. Check the amount and fee, then confirm your payment
   

To another Skyro user (using their mobile number)

1. Tap Cash out from the home screen
2. Choose "Skyro user"
3. Add the Skyro user's mobile number
4. Enter the amount you want to cash out
5. Check the amount and fee, then confirm your payment

Is interest charged on Cash out?

The amount you cash out comes from your credit limit, so the regular SkyroCredit payment terms apply. When your monthly bill comes, pay the interest-free amount by your due date to avoid interest. If you only make the minimum payment, 7% interest will apply to your unpaid balance on your billing date until it is paid off.

The Cash out fee is charged separately upon cash out and always interest-free.

👉 Learn more about interest-free payment and minimum payment here

How long does it take to transfer the money?

• Below ₱50,000: Instant transfer, usually up to 15 minutes
• Above ₱50,000: Same day or next banking day
• Weekdays 7 AM–2 PM: same day
• Outside these hours: up to 2 banking days

What should I do if the money isn’t transferred?

If you’re having issues with your Cash out, find the transaction under the History tab at the bottom of the home screen and tap Report an issue to let us know. You can also try these steps:

• Check that you have a stable internet connection.
• Make sure the transfer details you entered are correct and complete.
• Refresh the Skyro app and check your transaction status.

Still need help? Contact our Customer Care team in the Skyro app chat. It’s the fastest way for us to help you.

No access to the Skyro app? Reach us here:

• care@skyro.ph
• Facebook Messenger
• +63 919 1700 700
• +632 8540 3344

Why can’t I use Cash out even though I see the button?

You may see the Cash out button in the Skyro app even if the feature isn’t available to your account yet. Cash out is only available to eligible customers.

If you still can’t access the feature, keep using your SkyroCredit and paying on time. Cash out may become available to you in the future.