Loan application status

Why was my loan not approved?

We review loan applications automatically using a system that checks different reasons, boss.

Because the decision is based on many reasons combined, we can’t point to just one exact reason why an application was not approved.

Here are the main things we check:

• Correct and complete information in your application
• Past credit history, not only with Skyro, but also with other companies, including loan repayments and any late payments
• Existing loans compared to your income, to check if the new loan will be manageable
• If we can contact you or your references to confirm your details

Based on these and other reasons, we use them to see if you can pay the loan on time.

The good news

You can always apply again in the future, boss.

Approval may still be possible later if:

• Your information or financial situation changes
• Our system is able to approve more applications

How can I get approved next time?

To improve your chances of approval next time, here are some tips, boss:

1. Share truthful information
   Answer all questions honestly. Make sure your details are correct and match your records. All applications are carefully reviewed by our team. Any incorrect information may affect your chances of getting approved for a loan.
2. Provide complete details
   Try to give as much information as possible in your application. Missing details may affect the review. No personal detail is too small to share. See №1: if you hide any information, this may be considered as fraud by our team.
3. Use an active Philippine mobile number
   Use a mobile number that is active and always with you. Your references should also be ready to pick up our call. It’s important for us to be able to contact you in time to verify information. If we cannot contact you or your references, we cannot approve your loan application.
4. Be ready to answer calls
   Keep your phone close after applying, boss. We may call to confirm your details and loan application status. You can expect a call between 9 AM to 9 PM. If we can’t reach you or your references within 2 days, we cannot continue your application.
5. Improve your credit history
   If you already have several loans, it may affect your chances of approval. If possible, pay your current loans on time or clear some of them first before applying again.

If I got a promotion or moved to a better job, will it improve my chances of approval?

Yes, boss. Getting a promotion or having a better job may help improve your chances in future Skyro loan applications. If your employment details change, please contact Customer Care anytime so we can update your information.

Keeping your information up to date can help you qualify for special loan offers and keep your account secure. If you have an active Skyro product, you're also required to notify Skyro of any changes to your employment or personal details as part of your loan agreement.