About the company:
Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.
Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.
Responsibilities:
Pursue pre-collection and resolution of past due customer account
Make appropriate recommendations of corrective action to be taken to resolve delinquency
Prepare status report of customer accounts with past due balances
Document and initiate write-offs to be processed
Documents customer interactions into system
Issues and monitors automatic and manual reminders to customers
Make decisions according to the defined Policies and Procedures
Understand client Policies and Guidelines
Other task and responsibilities that may be assigned from time-to-time