About the company:
Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.
Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.
Key Responsibilities
• Conduct desktop investigations using internal systems, database, tools to detect possible fraud activities.
• Review client applications, transactions, behaviors to identify anomalies or suspicious indicators.
• Analyze device, account, and network linkages through different methods and digital footprints (device intelligence, contact information, ID’s, documents)
• Prepare clear, evidence-based investigation reports, and case summaries for internal and/or external coordination.
• Collaborate with other teams for case validation and follow-through (disciplinary tickets, merchant deactivation, process improvement, list management).
• Maintain confidentiality and accuracy of investigation records and evidence files.
• Contribute to process improvement by sharing insights, recommending controls, and strengthening processes to prevent future fraud.
Qualifications
• Bachelor’s Degree or equivalent fraud experience of at least 1-2 years in fraud investigation, risk operations (fintech or lending experience is a plus).
• Strong analytical and critical thinking skills with attention to details.
• Proficiency in MS Office, investigation tools or databases.
• Excellent written and verbal communication skills
• Ability to handle sensitive information discreetly and make sound judgment under repressure
• Openness to learn and acquire new skills critical to investigations and analysis (data, scripts, etc)