About the company:

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Bahrain, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Skyro Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Key Responsibilities

• Merchant Screening: Review and assess merchant applications to ensure they meet our eligibility criteria.

• Onboarding Process: Guide merchants and business development teams through the onboarding process, providing clear instructions and support.

• Documentation: Collect and verify necessary documentation, including financial statements and identification.

• Billing and Collections: Utilize your experience to address any billing or collection inquiries from potential merchants.

• Communication: Maintain open and effective communication with merchants and business development teams throughout the onboarding process.

• Problem-Solving: Identify and resolve any issues or challenges that may arise during the onboarding process.

• Data Entry: Accurately input merchant data into our system.

• Customer Service: Provide excellent service to potential merchants and business development teams, building strong relationships.

• Inter-team support: Provide support to other teams or departments that may require information or support regarding merchants to be onboarded, or those already onboarded

• Reporting: Report regularly to relevant stakeholders on merchant-related efforts and improvements particularly on onboarding and offboarding

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field.

• Strong customer service skills and a positive attitude.

• Excellent communication and interpersonal skills.

• Experience in billing and collections.

• Ability to work independently and as part of a team.

• Proficiency in using computers and relevant software.

• Strong attention to detail and organizational skills.