About the Company

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Bahrain, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Skyro Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Responsibilities

• Analyze, design, and improve IT and business processes to enhance operational efficiency, scalability, and system performance.

• Develop and automate end-to-end workflows across IT and business functions, including process mapping, workflow configuration, and system integrations.

• Collaborate with IT, Customer Service, Back Office, Sales, Collections, and other stakeholders to identify process gaps, define requirements, and prioritize opportunities for improvement.

• Translate business and operational requirements into clear process designs, functional specifications, and automation solutions.

• Configure and optimize integrations between CRM, internal systems, and other business platforms to streamline data flow and reduce manual processes.

• Identify opportunities to simplify, standardize, and automate repetitive processes while ensuring appropriate controls and process governance.

• Monitor implemented processes and workflows to identify issues, bottlenecks, and opportunities for continuous improvement.

• Support the implementation, testing, and rollout of process and system enhancements, including coordination with relevant technical and business teams.

• Create and maintain process documentation, workflow diagrams, technical specifications, and other project documentation in English.

• Conduct process analysis and provide recommendations based on operational data, system capabilities, and stakeholder requirements.

• Ensure that process improvements are aligned with business objectives, IT standards, and operational requirements.

• Participate in cross-functional projects involving process transformation, automation, system enhancements, and digitalization initiatives.

• Other duties and responsibilities that may be assigned from time to time